1. Data controller
The controller of your personal data is Citaly S.L., with contact email hola@citaly.net.
2. Data we collect
- Identification data: name, email, phone number.
- Business data: trade name, sector, services, opening hours.
- Billing data when you subscribe to the service.
- Technical data: IP address, browser, cookies (see cookie policy).
3. Purpose of processing
We process your data to:
- Manage your account and provide the online booking service.
- Process payments and billing.
- Send reminders and communications related to the service.
- Handle enquiries and technical support.
- Comply with legal obligations.
4. Legal basis
The legal basis for processing is performance of the contract (Art. 6(1)(b) GDPR), consent where required (Art. 6(1)(a)), and legitimate interest in improving the service (Art. 6(1)(f)).
5. Retention
We retain data for as long as you maintain an active account and, thereafter, for the periods legally required to address liabilities arising from the processing.
6. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to hola@citaly.net. You may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).
7. Processors
We may share data with providers that deliver necessary services (hosting, payment gateway, email delivery), always under a contract that guarantees the confidentiality and security of the data.