Missed calls during work hours
Answering the phone while you repair interrupts the job and frustrates the caller. If you don't answer, they book at another shop.
Spain · No commissions
Appointment software for workshops and online auto shop scheduling
With greasy hands you can't pick up the phone. Citaly lets your clients book appointments online while you see the week organised in the dashboard.
García Workshop
app.citaly.net/schedule
García Workshop
Today, 29 Jun · 5 check-ins · 2 free ramps
+ New appointment
09:00
Pedro M.
Service
10:00
11:00
12:00
Jorge L.
Pre-MOT
13:00
Scheduling problems in an auto repair shop
Vehicle drop-offs without organisation
Without a clear schedule, you pile up cars on the same day or leave ramps empty. Advance bookings organise the workshop's workload.
Several mechanics, little visibility
When you have two or three mechanics with different specialities, assigning jobs by eye creates bottlenecks and delays.
The client doesn't know when to pick up
Without a reminder for the drop-off appointment, the client forgets to bring the car or doesn't know what time to come. More «is it ready yet?» calls that distract you from the work.
How Citaly organises your workshop's appointments
Citaly is built for appointment-based workshops: you define each service with its estimated duration, organise vehicle drop-offs and your clients book online when it suits them — even outside workshop hours.
Advance booking by service
You set up service check (60 min), oil change (30 min), tyres (45 min), pre-MOT (90 min)… The client chooses what they need and Citaly blocks the slot.
Visible week schedule
See at a glance what drop-offs you have each day. If someone cancels, the slot frees up for another online booking.
Your own booking page
Share your link on Google, social media or the workshop front. Appointments go straight to your business, with no middlemen or commissions.
Automatic reminders
Citaly notifies by email before the drop-off appointment. The client doesn't forget to bring the car and you reduce confirmation calls.
Service checkOil changeTyresPre-MOTBrakesDiagnostics
app.citaly.net/book
Step 3 of 4
Service
Professional
Time
Confirm
Choose your time
Full service · with Raúl · 29 Jun
10:00
10:30
11:00
11:30
12:00
12:30
Confirm booking
Citaly features built for auto shops
24/7 bookings
Your clients book when it suits them — at night, at work or at the weekend.
Services with estimated duration
Each job with its time: from 30 minutes for oil to 2 hours of MOT prep.
Several mechanics
Manage professionals with different hours and services without mixing schedules.
Day and week dashboard
Drop-offs, services and team visible at a glance to plan the workshop's load.
Email reminders
Automatic notice before the appointment so the client doesn't forget to bring the vehicle.
No commissions
What you earn at the shop is yours. 30 € setup and subscription from 19 €/month — no fee per appointment.
Compare
Why an auto repair shop chooses Citaly
Generic platforms charge a commission and aren't built for a neighbourhood garage. Citaly gives you your own booking page, a 30 € setup fee, subscription from 19 €/month and zero commissions.
| Feature | Citaly | Commission platformsWith fees |
|---|---|---|
| Commission per booking | No | Yes |
| No commission per client | Yes | No |
| Your own booking page | Yes | Yes |
| No lock-in | Yes | No |
| 14-day trial on activation | Yes | No |
| Built for local businesses | Yes | No |
| Setup without technicians | Yes | No |
Frequently asked questions
Does it work for small shops or only large ones?
Citaly is built for local businesses with advance bookings: from neighbourhood garages to teams with several mechanics.
Can I define services with different durations?
Yes. You configure each service with its estimated time (service check, oil, tyres, pre-MOT…) so the schedule slots add up.
Do my clients need to sign up to book?
No. They book in seconds from your link, without creating an account on Citaly or any external platform.
Does it reduce missed calls?
Yes. By booking online 24/7, many clients stop calling at peak times. You check the schedule when you can, without interrupting the repair.
How much does Citaly cost for a workshop?
30 € setup fee + subscription from 19 €/month (Basic). Includes unlimited bookings, your booking page, dashboard and email reminders. No commissions per client.
Start taking appointments at your workshop
Activate your booking page in minutes. No commissions, no lock-in on the base plan, and a schedule organised by service.
Create accountPricing
What Citaly costs
Basic
19 €/mo
A booking page ready to take appointments.
- 14-day trial on activation
- Your own booking page
- Unlimited bookings and clients
- Email reminders
- Client portal (cancel/reschedule)
- Panel, support tickets and invoices
- Up to 2 professionals · 15 services
Pro
39 €/mo
A full customisable website, plus your booking page.
- Everything in Basic
- Your own website with design and gallery
- Business analytics
- SMS reminders
- Priority support via tickets
- Up to 10 professionals · 50 services
Custom
Contact us
Tailored: your own domain and advanced needs.
- Everything in Pro
- Custom domain
- WhatsApp reminders (on demand)
- Multi-location (on demand)
- API access · urgent support
- Unlimited professionals and services
+ 30 € one-time setup
14-day trial when you activate your first subscription. No commissions. Cancel anytime from the panel.
Contact
Questions? Write to us
Tell us about your business and we’ll help you see if Citaly fits. We reply within one business day.
You can also email us directly at hola@citaly.net